Stone Science LLC (“we”, “our” or “us”) is committed to providing a safe online environment conducive to browsing and purchasing skincare and related products. Your privacy is our top concern. Please read the following privacy statement carefully.
Personal Information Collected
You can visit the Site without providing any personal information about yourself. “Personal information” is data that can be used to uniquely identify or contact a single person. However, there are times when we may need personal information from you to serve you. Personal information we collect may include your full name, home address, ship-to address, e-mail address, and phone number. It is our intent to let you know before we collect personal information from you. There are a few ways in which you may explicitly and intentionally provide us with, and consent to, our collection of certain personal information:
We may use links throughout a Site to provide you with the opportunity to contact us online to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products. We may request personal information from you, such as your name and telephone number, to help us satisfy your request.
By initiating any activity or transaction that uses financial information on our Site, you consent to providing your financial information to us and/or our service providers for processing the transaction to the extent required to provide the payment services to you.
In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly solicit or accept Personal Information from users known to be under thirteen years of age. If you are under the age of thirteen, please do not attempt to register for the Services or send any personal information about yourself. If we learn that we have received any Personal Information from a user under thirteen years of age, we will take appropriate steps to remove that user’s Personal Information from our records.
How We Use Personal Information We Collect
We collect and use your personal information for a variety of business purposes, including to provide the products and services that you request, to communicate with you about them, and to do all things necessary to administer our Site, products and services, and manage, protect and improve them. We may also use your personal information to help us administer surveys, polls, sweepstakes, contests, loyalty programs, and other promotional events.
Information We Receive from Third Parties
Information We Share with Others
We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business. We reserve the right to disclose any personal information as needed if that information is requested by law enforcement agencies or if we are required to do so by law, treaty, regulation, subpoena, court order, or by a government entity. We also may disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating any agreement with us or our Terms and Conditions.
Further, we may from time to time request and receive some of your other financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business.
Do Not Track Requests; Third-Party Tracking
Unless your browser settings are configured to make your online activities and publicly available information about your online activities (such as which website you visited before or after ours) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without any action on our part.
Third parties, other than our vendors (such as our website analytics provider), do not have authorization from us to track which websites you visited prior and after visiting our website. That said, we cannot control third party tracking and there may be some third-party tracking that occurs without our knowledge or consent.
Any personally identifiable information that you provide will be secured with industry standard protocols and technology. In order to secure your personal information, access to your data on the Site is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the Site. To protect any data you store on our servers we also regularly audit our system for possible vulnerabilities and attacks and we use a tier-one secured-access data center. It is your responsibility to protect the security of your login information.
Email Communications with Us:
As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your account. Communications relating to your account will only be sent for purposes important to the Services, such as password recovery. You may unsubscribe from promotional messages. We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service. In order to improve and provide the Services, we may also track your usage of and interaction with our emails, such as opens and clicks.
Private User Profile Information:
Any information you submit to the Services that you do not publicly post through the Services will not be shared with other users. For example, your Subscription information will not be shared with other users.
How to contact us